Thank you for being our esteemed customer. Guild Golf Carts is committed to excellence, and the full satisfaction of our customers. Our shipping policy aims to provide you with a seamless experience at Guild Golf Carts. Please consider any holidays that might impact delivery times. Below, we have summarized the most important details as follows:

Processing Time

Orders are typically processed within 1-3 business days upon receipt of payment. Carts will be shipped out within 5-10 days after payment is received. If we are experiencing a high volume of orders or there are customizations on your purchase, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

Shipping Methods

We currently offer a single shipping method, which is automatically applied at checkout. You may also choose the local pickup option at any of our store locations. It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

Shipping Rates

Shipping charges vary based on the destination, and the exact cost will be calculated during checkout. 

Delivery Time

Estimated delivery timeframes depend on the shipping method selected and the destination. Generally, domestic deliveries take 2-5 days once it is shipped, while international deliveries may take longer.

Shipping Restrictions

We currently ship to all the states within the US, which you may choose on checkout.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to track your package’s progress.

Order Status

Customers can check their order status by logging into their account dashboard or by contacting our customer service team.

Lost or Damaged Shipments

In the unfortunate event that you haven’t received your shipment after 14 days,  or it arrives damaged, please contact us immediately. We will assist you in resolving the issue.

Returns and Exchanges

For information about returns, exchanges, or our refund policy, please refer to our Returns & Refunds Policy page.

Contact Information

If you have any further questions about our shipping policy, please don’t hesitate to contact us at [support@guildgolfcarts.com].